Privacy Policy

Your Privacy, Protected with Purpose

Secure Mark USA ("Legal Mark Expert," "we," "our," or "us") delivers trademark registration, legal filing, and brand protection solutions for individuals and businesses throughout the United States. We are resolute in protecting the personal and confidential information entrusted to us. This policy explains the data we collect, how we use it, and the safeguards we maintain in accordance with applicable privacy laws.

Transparent Practices

Clear explanations for how and why personal data is collected and processed.

Security First

Layered safeguards including SSL encryption, hardened servers, and restricted access.

Respect for Choice

Straightforward opt-out options and control over communication preferences.

Introduction

Secure Mark USA ("Legal Mark Expert," "we," "our," or "us") provides trademark registration services, legal document filing, and brand protection solutions for individuals and businesses in the United States. We understand the importance of safeguarding personal and confidential information. This Privacy Policy explains how we collect, use, and disclose personal data in accordance with applicable laws and regulations.

Scope

This Privacy Policy applies to all personal data collected by Legal Mark Expert, including but not limited to:

  • Individuals and businesses seeking trademark registration or related services
  • Clients engaging us for legal filings, consultations, or brand protection support
  • Visitors to our website www.securemarkusa.com

Types of Personal Data Collected

Legal Mark Expert may collect different categories of personal data depending on how you engage with us:

Contact Information

  • Name
  • Email address
  • Phone number
  • Mailing address

Business Information

  • Company name
  • Business structure
  • Ownership details

Trademark Details

  • Product or service descriptions
  • Logos and brand assets
  • Evidence of trademark usage

Payment & Records

  • Billing details
  • Transaction records
  • Support inquiries and consultation history

How We Collect Personal Data

We gather personal data through the touchpoints you choose to interact with:

Online Forms

Service requests, trademark searches, consultations, and quote submissions completed on our site.

Live Communications

Follow-up emails, scheduled calls, live chat messages, and support tickets with our team.

Website Analytics

Visits, log files, cookies, and similar technologies that help improve performance and security.

Document Exchanges

Records provided for filings, onboarding questionnaires, and document uploads tied to your matter.

How We Use Personal Data

We rely on personal data to deliver a responsive, compliant client experience across every service line:

Trademark Execution

Prepare, file, and maintain trademark applications and related legal documents on your behalf.

Service Communication

Provide project updates, reminders, and consultation guidance tailored to your matter.

Billing & Records

Process payments securely, share invoices, and maintain accurate internal documentation.

Client Support

Respond to inquiries, diagnose issues, and resolve support requests quickly.

Product Improvement

Enhance services, refine website experiences, and develop features powered by aggregated insights.

Compliance

Satisfy legal obligations, respond to regulatory requests, and uphold professional standards.

Opt-Out Process

You always have control over your messaging preferences:

  1. Reply to any text message from Legal Mark Expert with "STOP" or "UNSUBSCRIBE".
  2. Send a text to (845) 660-0206 with the same keywords at any time.

Once we receive your request, we will promptly remove your number from future messaging campaigns.

How We Disclose Personal Data

We may share personal data in limited, purposeful scenarios:

Operational Partners

Specialized service providers that support payment processing, secure hosting, communication delivery, and similar business functions.

Regulatory Requests

Government agencies or regulatory bodies when disclosure is required by law, subpoena, or an official investigative request.

Legal Counsel

Attorneys assisting with disputes, enforcement actions, or claims requiring confidential information sharing.

We do not sell, rent, or share your personal data with third-party marketers.

Security Measures

We maintain layered technical and organizational safeguards to protect personal data:

SSL encryption across our website and client portals
Secure servers, hardened infrastructure, and monitored firewalls
Role-based internal access controls aligned with job responsibilities
Regular data backups, integrity checks, and proactive monitoring

Data Retention

We retain personal data only as long as necessary to fulfill the services you have requested, comply with legal and regulatory obligations, and maintain accurate business records. When information is no longer required, we securely delete or anonymize the data consistent with industry best practices.

Rights of Individuals

You may exercise the following rights where applicable under privacy regulations:

Access & Portability

Request a copy of the personal data we hold about you and understand how it is processed.

Correction & Deletion

Ask us to correct inaccurate information or delete data when legally permissible.

Processing Preferences

Object to or restrict specific types of processing based on your circumstances.

Regulatory Recourse

Submit a complaint to a data protection authority if you believe your rights are not respected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new services, evolving legal requirements, or improved privacy practices. Any updates will be posted on this page and become effective immediately upon posting. Continued use of our services constitutes acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy or how we handle your personal data? Our privacy team is ready to help.

Legal Mark Expert

We are committed to protecting your privacy and ensuring personal data is handled responsibly.